Bureau Services

Data processing
Preparing house or merged rented files for mailing / salutation formatting / setting laser text / flagging text changes.

Address Validation
Enhancing the address quality, adding / correcting postcodes / standardising format to Post Office standards to improve delivery rates and Mailsort rebate.

Inbound Mail - receiving, sorting & data entry
Our experienced team receive, open and sort clients' incoming mail responses, returns, gone-aways, competition entries, donations and general correspondence and process according to clients requirements.

This can include processing of credit card donations, cash, banking and thanking, acknowledgement mailings, data capture and database updates and amendments with full reporting tailored to the clients' individual needs.

Suppression
Establishing correct suppression files for stop mails / goneaways / MPS / TPS and other internal and external flags and suppressions.

Merge Purge De-duplication
Combining customer files with rented data and removing any duplicates whilst ensuring key data is not lost.

General File Maintenance
Keeping clients’ files updated quickly and to specific requirements ensuring they are always readily available for mailing jobs.